Assignment 7 - Evaluation

Rebecca App

Comment:  Color scheme match the physical shop so user can easily understand they are using a app of Rebecca.
Heuristic: Aesthetic and minimal design
Severity: Good

Comment: Navigation with hamburger menu is easy to recognize and get used to even for first time user as it is widely used in most of the mobile application design.
Heuristic: Recognition rather than recall
Severity: Good

Comment:  Navigation to the home is always available through clicking on the logo icon, just like you assumed.
Heuristic: Recognition rather than recall, User control and freedom
Severity: Good

Comment: The “Now” in the Hours section allow users to quickly understand whether Rebecca is open or not right now without doing further math calculation or time checking.
Heuristic: Flexibility and efficiency of use
Severity: Good

Comment: When trying customize order using a phone a tap on non-option area when close the customization menu so user would frequently close the customization menu by accident.
Heuristic: Error prevention
Severity: High

Comment: After click add to cart, the is no clear indicator when the item is added or not unless user go to cart to page to check.
Heuristic: Visibility of system status
Severity: medium

Comment: sign-in function is not fully implemented about it’s not stated in the documentation. Once logged out, there is no way to log back in.
Heuristic: Help and documentation
Severity: High

Comment: when trying to add a card for payment, the expiration date should be only month and year and should be formatted in 2 boxes instead having 1 huge box and have user pick a specific date.
Heuristic: Flexibility and efficiency of use
Severity: low

Comment: If user planning to pay with a credit that has been stored before, there is no way to do that.
Heuristic: User control and freedom
Severity: High

Comment: All information user need to know (details of order, payment, pick-up) is listed clearly at the checkout page. Using of different font-size and color makes each piece very readable.
Heuristic: Visibility of system status, Aesthetic and minimalist design
Severity: Good

Comment: There is no way to choose quantity of each item you want to order
Heuristic: User control and freedom
Severity: High

DDA

Comment: General navigation is very easy. Hemberger manu is always visible for user so user can jump into different page at anytime they want..
Heuristic: Flexibility and efficiency of use
Severity: Good

Comment: At feed mode, all feeds are displayed in a very readable layout with different color to differentiate each category of feeds.
Heuristic: Aesthetic and minimalist design
Severity: Good

Comment: After user post something, the new feed shows up right away without refreshing the page. So users know whether the feed is successfully posted or not.
Heuristic: Visibility of system status
Severity: Good

Comment: Users have option to cancel a post when creating it by either clicking on the “X” icon or non-dialog area.
Heuristic: User control and freedom
Severity: Good

Comment: When creating new feeds, information that has been inputted is stored in the section until the feed is posted. Therefore when users decide to cancel the feed or not post it right away for some reason, they can quickly retrieve the inputted information by re-opening the dialog box.
Heuristic: Flexibility and efficiency of use
Severity: Good

Comment: Icons using in at the map mode is great and very reasonable with legend to describe them. User can easily understand what they mean.
Heuristic: Match between system and the real world
Severity: Good

Comment: Clicking on friend on a map to tell him where to meet up is very natural and efficient. User can easily understand the step and perform it.
Heuristic:  Recognition rather than recall, Match between system and the real world
Severity: Good

Comment: Finding friend is only available in map mode. User cannot get in touch with other users in other means. A friends list would be nice to have.
Heuristic: Flexibility and efficiency of use
Severity: High

Comment: the selected page is wrong at Map mode. It still point to feed mode there.

Heuristic: Consistency and standards, Visibility of system status
Severity: Medium

Comment: Once a message is sent, there is no way to keep track of it. It will be nice to have something like an inbox function to help user keep track with the sent message.
Heuristic: Visibility of system status, Flexibility and efficiency of use
Severity: High

Comment: Nothing pops-up when you press on the park icon or you icon in map mode while you expect those would work the same way as DDA user icons.
Heuristic: Consistency and standards
Severity: Low

Comment: “Welcome Dan” is a functional link and will redirect user to page out of the app. This error is not mentioned in the documentation.
Heuristic: Help and documentation
Severity: High